I had this website double an order that I made and empty my basket and bank account in the process!
I called the Immediately and was told that they were already in progress and I was unable to get my money back.
Ant that it would take warehouse 24hours to Cancel the order!
I’m discussed especially since I only ordered One item ☝️
I was told that they couldn’t take my word for this and I would have to wait till I received the items and return them.
I still haven’t heard from them in regards to a previous order I returned nearly two weeks ago now either.
I find it extremely hard to believe that that cannot cancel an order Immediately after it has been made especially was haven’t called so soon!
Shame on this company!
And how did they manage to change me for everything in my basket when I’m not stupid enough to make a mistake like this.
Something is a miss with this company.
I’m not happy at all with the customer service either
5 years ago
Secretsales has a
1.4
average rating
from
268
reviews