Beware!!!! compleatly cammed me! i have bought from them a few times and was happy, then i returned an item and understood how Disgusting their customer service is! i have bought online for MANY many years ALL the time and have never had this shamfull service by any other company or seller! i returned a BRAND NEW adidas sweatshirt (with ALL tags attached) to them AFTER i had gotten an email from them ( i have proof) telling me i can return the item to them from overseas... . i paid to return the item to their facilty in the uk... after about a week of them recieving my return (and not getting an email stating i was refunded) i contacted them to ask when will i be refunded?... then i got a an email back from them telling me that my return was "refused" because it was recieved after the 30 day time frame ( ithink it was late 5 days or so). AND (listen to this), that it "smells like its been washed" LOL! this is crazy! 1 - how can an item that has all its tags attached to it been washed? 2 - it takes time to deliver an item that was shipped from overseas back to the uk!!!! besides i have gotten an email approving the return!. a company that acts like this to a loyal customer should have no business. things like this would NEVER happen if it was a seller on ebay or another platform that cares about buyers rights. they are a disgrace. i will never ever buy from them again. they act like a company thats tight on cash and needs to scam customers or be very very "strict" with them in order to profit. the washing thing is a flat out LIE them refusing the return because i have been late a few days is simply wrong and disgusting.