Disgusting customer service! Order not dispatched after 2 weeks so emailed several times to cancel with no reply. Opened PayPal dispute after another week which also had no response. They then sent the items 3 weeks after ordering with one item missing which they said they would refund. No refund received after 10 days. Emailed again with no response so I phoned and was told they wouldn't refund unless I closed the PayPal dispute for the missing item. I refused as I don't trust them and I have now escalated to a claim for the value of the missing item. I have shopped with Size for years but never again, I will buy my trainers elsewhere.