Ordered some flyers from the company a week before I needed them, I paid extra for express delivery with the clear instruction to cancel my order if my deadline could not be met. They still went ahead with production the night before I needed the flyers knowing they could not arrive on time (and charged my credit card contrary to my instructions). They also did not meet the "express delivery" criteria and did not dispatch the same day... The flyers arrived when we were already gone to our exhibition and got send back by DPD. No answer to our complaint and request for refund, very poor communication before, during and after production. Would absolutely not recommend.