Im a verified and more than a decade old customer. In the recent years, Stubhub and Ticketmaster have formed a nexus along with the event organizers to rob ticket buyers off their money.They think customers are too dumb to catch on to their sneaky and sleezy business tactics.They hide it uummm....under a price gauging cover blow. Bought tickets to the current Metallica NJ shows and cant make it. They refuse a refund. Tickets are from ticket master.kept dodging my call by tossing it to each other. Stubhub agent gave me a run around for an hour when I requested a refund. Excuse after another and another lame excuse just to grab on to the amount I paid. Lost thousands!!!!