“This multi million dollar company give false promises, their support team sucks, and they scam their customers. PLEASE DONT USE THEM.
Our tickets to a concert were rescheduled to a later date due to weather. We cannot make this later day due to a medical procedure. Every other ticket vendor gives refund if you cannot make the rescheduled date but of course stub hub doesn’t because they are so scammy. We received an email from StubHub about our tickets informing us that “ If you can no longer attend, you can resell your tickets on StubHub. If you relist your tickets and they sell, we will automatically waive the fee we normally charge sellers. This means we will pay you the full price you listed the tickets at.” so we said okay that’s fine let’s just resell the tickets. We list our tickets for $250 which was $50 less than what we bought them for. Whatever atleast we were getting something out of it right. Then when we sell our tickets we are charged the sellers fee even though we were promised that it would be waived. We talked to the worst support team we’ve ever talked to looking for some help. After an hour and a half conversation we just kept getting told that we aren’t getting the seller fee back. I will never be using stubhub again and I hope this helps anyone else avoid stubhub aswell.”
“One of the worst companies I've ever dealt with. They have a Chabot but claim that it is not an official communication tool. So my chat was not recorded and every answer that I got from the Chabot at the end was a complete lie that Stubhub supervisor would not honor! What a scam! They told me that I can release the tickets to get my money back. That means try to sell my tickets and if they do not sell I am out of my money. They do NOT honor their Fan Protect policy that the Chatbot told me about and guaranty that my tickets are going to get fixed. StubHub will give you whatever cheaper seats they want and they take ZERO responsibility”
“We were looking for a couple of extra tickets on the day of the Blue Jays/Pirates game and were able to find great seats with the help of Stubhub. The selection of seats and the transaction process was simple and very timely. Great service. Thanks !”
“I had A great time with The Eagles in Atlanta GA. It was A breeze to get in with my ticket!! Thank U All 😁By the way Vince Gill was with them,, and he was Awesome”
“I purchased tickets in Richmond VA to see to see Diana Ross. I purchased tickets like months and months in advance. My sister came down from NYC to accompany me. Long story short, the day of the show, I got ALOT of run around about my tickets. Wind up not getting them. I believe they sold my tickets to higher biders. So disappointed, my sister was disappointed. That was my very 1st and LAST time purchasing tickets from stubhub. AWFUL experience. IT'S A CON WEBSITE! They don't deserve 1 star, I couldn't take it off. I did get my money back, but it wasn't about the money. At this day and time, how often do you get to see a Diana Ross concert?”
“I got a great deal on last minute tickets for Canadian GP 2026. Grandstand 12. Long time fan but first time to a race in person. Really enjoyable experience!”
“I’m so happy with my purchases. I got all my tickets from Stubhub for Tampa and Vegas shows. Thank you for making it possible for me to witness BTS great come back. I will definitely purchase again and refer to friends and family.”
“Thank you for the excellent and professional service for which the price of the ticket I got is much cheaper than if I had to buy it in the F1 tickets website. And the seat number and section is priceless.
For sure I will use your site for future tickets.
Thank you once again”
