“Stubhub is professional, helpful & helped me get reasonably go seats, seeing I was only booking the last day before the match. I would use Stubhub again.”
“Ease of transaction, fee transparency. However, I remain puzzled that it is typically difficult to see actual seat numbers until purchase is completed.”
“1) I wish you would show us where our actual seats are supposed to be. It was hard to tell if they were in the middle of the row or seats on the end.
2) I was made to pay for a parking pass when we did not use it because we already knew that we were using Uber to take us to the game.
It would not complete my order of buying tickets until I clicked onto either choice of parking.”
“Was able to sell my tickets for a night I wasn’t able to attend anymore and buy tickets for the first night of shows. Ticket master wasn’t allowing me to sell the tickets at a price that was close to market value but Stubhub allowed me to set my price so I didn’t lose a lot of money.”
“Stubhub kept telling me the tickets were not transferred more than once … although the seller already emailed a pdf of the tix. It also says in small print that you won’t deal with the seller directly. Conflicting information. It worked out fine tho”
“Got tix I needed. Transferred electronically, relatively quickly, but did make me worry a bit. Did not reach out to customer service or interact with their support team.”
“Rather expensive handling fee, but they got me the tickets (and good seats!) for the hockey game we absolutely had to see on very short notice, so it was worth the cost.
Electronic delivery of the PDF tickets worked perfectly.”
“Great show but you must insist sellers provide tickets at least 12 hours before the concert start time. I had front row tickets and with under 2 hours before showtime I still did not have tickets. Stub Hub got me 2nd row tickets but this was stressful waiting and very fortunate. Whoever was supposed to send me tickets should be banned. Thank you.”
