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Stubhub Reviews

3.8 Rating 9,230 Reviews
69 %
of reviewers recommend Stubhub

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Had difficulty receiving the tickets but the customer service was effective in securing the tickets after some anxiety about what was going on.
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Posted 1 month ago
I experienced difficulty in the claiming of the tickets and in the transfer process with Ticketmaster. I believe the issue was with their firewall which detected the interaction with StubHub as suspicious activity. I resolved the issue by reconfiguring my setup options on my phone, but the experience was a painful one.
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Posted 1 month ago
It was reliable and easy to use, I got into the event with no trouble after they provided alternative tickets as the seller didn’t provide any paper tickets.
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Posted 1 month ago
Rápido y fácil de estacionamiento
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Posted 1 month ago
The reason why I’m not giving 5/5 stars it’s just because the prices of the tickets here are more expensive than in the official page but, if you really want to go to an event, this is a perfect place where you can trust you’re going to receive the tickets. Thank you Stubhub.
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Posted 1 month ago
Great seat too bad they lost but awesome overall
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Posted 1 month ago
It was good stub hub uses PayPal I was able to get my tickets in advance when I didn't have money in my account but stubhub way overcharged me because the tickets were a couple hundred bucks cheaper on the actual venue website.
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Posted 1 month ago
Easy to use,no complaints
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Posted 1 month ago
When Ticketmaster couldn’t deliver the tickets I originally purchased, StubHub gave me better seats than the ones I originally purchased. Thank you
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Posted 1 month ago
The seating availability and delivery of the tickets for our seats. My one big issue was the delay in the delivery of our parking ticket. We had to stay parked outside of the entrance until close to 1830 to finally receive the scannable portion of the ticket. In VIP…really?!?!?!
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Posted 1 month ago
Well helped me through at the last second to get my tickets, only issue was I never recieved my ticket email that they were ready to be received, and that I needed AXS app to get them, but they were very helpful in resolving that...and it all worked out..thanks again
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Posted 1 month ago
Ticket buying process was very easy and tickets were available the next day. However the fees are a bit steep.
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Posted 1 month ago
Easy to order. Not so easy to retrieve tickets. Didn't realize you had to go to ticketmaster to get them. Very stressful when you're at the gate.
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Posted 1 month ago
Ease of purchase and receiving tickets
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Posted 1 month ago
Tends to be a fairly simple process.
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Posted 1 month ago
Gave me the real tickets, But Parking tickets was fake,
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Posted 1 month ago
Purchased a parking ticket for an OKC Thunder game. Process when smooth with no issues.
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Posted 1 month ago
Great service, got my tickets no problem.
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Posted 1 month ago
Loved the experience with Stubhub fo the concert tickets however I added in parking pass for like $35 an when we got there could not find where the parking actually was and needed up paying for public parking-I have a receipt. Would like to be refunded for that.
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Posted 2 months ago
All work very well, just the final cost seemed to creep up with charges more than what was anticipated! However, we got to see the show and everything worked out.
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Posted 2 months ago
Stubhub is rated 3.8 based on 9,230 reviews