“Prices were clear and upfront. I could see right away where the seats were. Thank you for letting me see a coveted performer at the last minute. Things went very smoothly.”
“Durante toda la espera del día del concierto tuve mucha ansiedad, por no tener los boletos. Pero nada como la ansiedad y estrés que sentí el MISMO DÍA del concierto, eso es el único punto malo que puedo dar. Ya cuando uno tiene sus entradas se siente tranquilo. Gracias por poderme dar la oportunidad de vivir ese momento único!”
“I didn't like the change in my tickets at the last minute. I didn't like being notified at 6pm the evening of concert that my tickets could not be provided . Never told.me why. They asked did I wanted the substitute tickets . I took them.because I was already dressed and ready to.go. Luckily the tickets were to good seats . I was happy with them.”
“I’ve used StubHub many times, and this was the first time I ran into an issue. The purchase itself was fine, but after accepting the ticket transfer, I learned the tickets were hosted on a different app I wasn’t familiar with, and the delay in receiving the tickets was stressful. It took a while before I finally received 'em. Everything worked out in the end!”
“It would be nice to see an example of what my ticket should look like. I downloaded my ticket and expected to see a QR or bar code. Instead it was a picture of a ticket. I had know idea if it was valid. I called customer support. A representative requested a screenshot of my ticket and said it was valid. It would be nice if I didn’t have to go through that extra hassle.”
“Easy to see seats and prices - made choosing easy. I appreciate seeing the full price up front - no BS. I also appreciate the simulated views.
Too bad about the mandatory Ticketmaster interface. Fix (eliminate) that?”
“It's easy to be impulsive and buy tickets for something you just found out about at the best possible price. It's best if you already have an account and it was problematic trying to buy tickets without one, but other than that, I had a good experience using Stubhub.”
“Used for parking at an event in Atlanta (always a challenge) but had no problems; price was much more reasonable than most and location was very convenient to the venue. Communication, etc. was excellent and overall experience stress free - thanks!👍”
