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Stubhub Reviews

3.7 Rating 8,752 Reviews
68 %
of reviewers recommend Stubhub

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Anonymous
Anonymous  // 01/01/2019
Quick easy transactions. Finding tickets in confusing with all the filters and recommended statuses. Literally logged into two different devices and the ticket prices are $5-$7 different for the same seats. Some tickets don't appear on some searches. There should be an easy way to see ALL tickets at once. Fees are obscenely high - i will probably be switching to Seat Geek.
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Posted 1 hour ago
Not worth the money. The doors opened late. The show started late. The show ended before 9:45p. No meet and greet. No merchandise. Tracey did not meet expectations. His crowd work was weak. He read jokes off a sheet of paper and seemed more interested in impressing his girl who was just off stage than putting on a good show. He showed more energy at the Knicks game the next day. Maybe I’ll go see him there. The casino was ok. They did not offer drink specials. The crowd was stiff and boring. I would have left early too.
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Posted 6 hours ago
Once I received the tickets the game was very good. I experienced a big problem trying to received the tickets. I spent close to 45mins on phone on 2 separate occasions with stub hub. Finally received tickets 2 hours before event.
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Posted 2 weeks ago
I purchased two tickets to a sold out show. I ended up reselling one of them on Stubhub as I only needed one ticket. Turns out the tickets were fake. I got a refund for my order, but I'm being fined for selling a fake ticket, even though StubHub themselves guaranteed it! This is after multiple service agents told me that I had done everything right and would not be fined since they guaranteed their tickets. The only reason I'm not giving 1 star is I have had a couple of good experiences in the past with them.
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Posted 2 weeks ago
I tried to buy a ticket. It was $109. I clicked to buy, it said my price was locked in and I had 10 minutes to purchase. I clicked to purchase, and it said my ticket was no longer available. I went back to the website and it was available, only at $147. what a scam. I also bought a parking ticket. I had a choice between Aria parking lot and "other parking". I chose the higher priced Aria lot. I received parking at Caesars Palace, a 24 minute walk away, instead of 2 minute Aria walk. I feel sorry for people who don't live in Vegas and wouldn't know the locations of the lots. The confirmation said Aria, but the address on the ticket was Caesars. Such a scam.
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Posted 3 weeks ago
These company just charge so much extra for the tickets fees then charge extra for the resell of the same tickets on resell, and then gouge you on the sell of the parking ticket. Profit is not a bad thing but Greed is ! This is for the big wigs but doubt this will make it to post because it’s true !
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Posted 3 weeks ago
I bought a parking pass and there was no parking when I showed up. Had to park a mile away
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Posted 3 weeks ago
The view on the ticket sale page misrepresented the actual view from our seats. The picture showed a straight on view of the stage, we are way off to the left in the last two seats. Do now trust the picture
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Posted 1 month ago
I had trouble actually securing my tickets. Several people trying to help me also could not figure out how to get the tickets.
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Posted 1 month ago
I purchased tickets to the Philadelphia 76ers as well as a parking pass. Tickets came through OK with no issues. However, the parking pass was for a completely different event. I still have not received a refund for this part.
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Posted 1 month ago
I purchased two tickets for decadence this new years at almost $700. The tickets never showed up. I was able to contact support and they were able to give me new tickets but I missed nearly 2 hours of the show. For the inconvenience they said a gift card would be added to my account. It was $11. Seriously I missed 25% of the show and they gave me a gift card “refunding” maybe 2% of what I paid.
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Posted 1 month ago
I bought the passes yall took my money then didn't send me no passes then I called yall and yall gave me gold passes for platinum passes for the same price I paid for platinum
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Posted 2 months ago
I'm still waiting my ticket for final much
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Posted 3 months ago
I bought a parking pass when I bought my ticket. The parking pass did not work and I had to pay again when I got there. Because I was holding up traffic I had to move forward in the line so I paid twice. If I knew about that I would have never paid online.
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Posted 3 months ago
Could not get my digital ticket until game time!!!
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Posted 3 months ago
FEES ARE EXTREMELY TOO HIGH. I PREFER GOING DIRECTLY TO THE VENUE OR GETTING SOMEONE NEAR THE FACILITY TO PURCHASE MY TICKETS WHEN I CAN.
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Posted 3 months ago
Found out that the pass was way over priced then the excessive fees made it even worse. Walking up and down 5 flights of stairs was not excepted. Otherwise the location (once we found it which was a little difficult)was good. Proximity to stadium was good.
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Posted 3 months ago
We ordered and paid for our tickets in early March for a concert on Nov 13. We received our tickets on Nov 13 at 3:00 pm. I thought that was ridiculous. For eight months I worried if this was real or a scam. I had a friend who flew here from the East Coast to attend the concert with me. I was quite nervous that the tickets would not be there. To wait that long to release the tickets was nerve-wracking. Not a good plan.
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Posted 4 months ago
I paid $2000 for tickets in the club level but didn’t have access to club level 😑 what’s the point!!!!!!!
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Posted 4 months ago
Be careful when using this site to pay for event parking. I paid for event parking separately (as I didn't originally buy the tickets), and the barcode wouldn't scan when I went to enter the garage. The parking team was nice enough to let me in, but then I was unable to exit the parking garage after the show because my parking pass was invalid. I appreciate that the site was able to get me parking close to the venue, but the hassle almost wasn't even worth it.
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Posted 4 months ago
Stubhub is rated 3.7 based on 8,752 reviews