“The view on the ticket sale page misrepresented the actual view from our seats. The picture showed a straight on view of the stage, we are way off to the left in the last two seats. Do now trust the picture”
“I purchased tickets to the Philadelphia 76ers as well as a parking pass. Tickets came through OK with no issues. However, the parking pass was for a completely different event. I still have not received a refund for this part.”
“I purchased two tickets for decadence this new years at almost $700. The tickets never showed up. I was able to contact support and they were able to give me new tickets but I missed nearly 2 hours of the show. For the inconvenience they said a gift card would be added to my account. It was $11. Seriously I missed 25% of the show and they gave me a gift card “refunding” maybe 2% of what I paid.”
“I bought the passes yall took my money then didn't send me no passes then I called yall and yall gave me gold passes for platinum passes for the same price I paid for platinum”
“I bought a parking pass when I bought my ticket. The parking pass did not work and I had to pay again when I got there. Because I was holding up traffic I had to move forward in the line so I paid twice. If I knew about that I would have never paid online.”
“Found out that the pass was way over priced then the excessive fees made it even worse. Walking up and down 5 flights of stairs was not excepted. Otherwise the location (once we found it which was a little difficult)was good. Proximity to stadium was good.”
“We ordered and paid for our tickets in early March for a concert on Nov 13. We received our tickets on Nov 13 at 3:00 pm. I thought that was ridiculous. For eight months I worried if this was real or a scam. I had a friend who flew here from the East Coast to attend the concert with me. I was quite nervous that the tickets would not be there. To wait that long to release the tickets was nerve-wracking. Not a good plan.”
“Be careful when using this site to pay for event parking. I paid for event parking separately (as I didn't originally buy the tickets), and the barcode wouldn't scan when I went to enter the garage. The parking team was nice enough to let me in, but then I was unable to exit the parking garage after the show because my parking pass was invalid. I appreciate that the site was able to get me parking close to the venue, but the hassle almost wasn't even worth it.”
“Shame that third party companies like this are used to facilitate ticket brokers… and resell tickets at inflated prices. And then charge insane fees for the tickets. Almost 150 dollars worth of fees for two tickets for a concert! And stubhub is just the mechanism to allow it to happen… so you are waiting on the broker to make your tickets available, often only hours or days before the event.”
“Great way to find last minute tickets to events. Only issue I have is ticket transfer isn’t immediate. We had to wait outside the venue for 15-minutes after it already started to get the ticket transfer.”
“The purchase process was smooth, overall I didn’t get my tickets till like 20 minutes before show. Very upset normally I like to arrive 60 minutes before it starts to avoid long lines. Wish you all would get mobile tickets to customers sooner if there tickets have to be replaced.”
“Stubbing is great. They’re should not recommend the parking at 4000 S. Figueroa St. This parking place is convenient and that’s its only redeeming quality. They put so many cars in there that it is impossible to get out. There’s no order, people are stopped in the driveways waiting for people so you can’t get out til their people show up. It’s madness. If you park here wait at least an hour before you go to your car to get out.”
“Buying the tickets was easy, and I did receive them. Unfortunately they made it sound like it was super easy to resell tickets that you bought. So I bought a little bit better seats and was just going to resell the other ones. Unfortunately it's not as easy as they made it seem and I ended up losing $600 and wasting two tickets to a concert because it was nearly impossible to resell them”
“First of all there was NO INDICATION that the parking was THREE MILES from the venue. Secondly, the price charged was grossly inflated over face value. Will NEVER buy parking from StubHub again! It worked, that's the only reason for giving any stars.”
