“We loved the tickets and game, and the process to purchase was very simple. But, after purchasing the tickets, and adding them to my Apple Wallet, a message came up saying the tickets were disabled. I contacted the patriots ticket office, as it said in the disabled message, and they said it was an issue with Ticketmaster not allowing the tickets to be sold more than once, so I had have them verify my purchase and text the updated tickets to me. Not sure how this process can be fixed, but I think the customer should be informed, ahead of time, this is going to happen so that they know it is a common problem.”
“I received my tickets quickly and at the price advertised. Had a nice experience at the concert I attended, and seats were really good for the price. Thank you.”
“Had difficulty getting the tickets. The seller was hard to reach. Stubhub worked really hard to get me the tickets and they didn’t let up for a moment. They kept me in the loop st all times and were easy and pleasant to deal with.”
“Estuve un poco molesta porque me mandaron mi boleto de último momento, yo solicité y compré primera Fila y finalmente me pusieron en la fila 3, tuve que mandar muchos mensajes y chat porque no habia claridad con la recepción de mi boleto, lamentablemente no recibí el mismo servicio que mi compra anterior”
“I had a great experience attending the game. Purchasing the tickets using StubHub was super easy. I received the tickets the next day of purchase and what I liked the most was that the tickets were legit. My only cover is that the prices were super high. I understand those are the parties re-sellers post but I believe StubHub should impose a limit on re-sale value tickets. I purchased the ticket with three times the face value. Please do not allow re-sellers to rip off other buyers”
“We got there early for parking and they didn't accept our pass. Told to call for refund. I had to pay an extra $20 to park in garage. I believe I called Sunday or Monday for refund and I received message saying I was to call 2hr before event.”
