“I found out about this show early in the morning - the day of the show.
thanks to stub hub I was able to get tickets and see one of my all time favorite performers! great show, great venue, great deal on tickets!”
“Once the Oasis shows sold out, I had pretty much figured I wouldn't be able to see one of my bucket list favorite bands. But thanks to Stubhub, I was able to take my kid and we experienced one of the best concerts of our lifetime. Thanks again Stubhub”
“My tickets were never transferred to my name, so we couldn't scan the tickets and get into the concert. After standing in the box office for over an hour, commuting with stubhub customer service, all we got was a refund.”
“I had some issues finding my tickets on my phone. I believe the email with the tickets should be sent asap after the tickets are purchased. It was stated that it would be sent close to the day of the event. I think I "worked" about a week to get the tickets into my wallet. I am not a huge user of my Android phone but found the "help" area of your site a bit confounding. It could be my age (72) but I think things ought to be a bit more "step to step" bearing in mind that there are folks out there like me taking this type of ticketing journey for the first or second time. Live Chat was kind of robotic. Email help was a bit better. Telephone help was robotic as well.”
“The ticket worked and the customer service was good, but getting the ticket was hard, I had to set the location on another phone to the US in order to download a ticket that was mine. Other than that it was amazing.”
“Horrible experience, customer service was broken english at best, never able to download the tickets, kept getting error messages from their website. I guess my bank card refund is the next option, concert is tonight, ugh”
“My initial tickets turned out to be a scam, but Stubhub did everything they promised with their fan guarantee and made sure that I got replacement tickets on the day of the show! Everybody I communicated with was very friendly. Shoutout to Juan. Getting scammed is always a risk when buying resale tickets, but it’s nice to know that Stubhub was looking out for me.”
“I found these tickets on the day of the concert and took my wife for our 31st anniversary. I was skeptical of the site and the way that it worked, but it was seamless and WONDERFUL!! I will continue to use your service for future events!”
“I was really worried about my ticket purchase and neither stub hub or ticketmaster was able to ease my mind. They finally came through the last couple days. Neither stub hub or ticketmaster had any answers as to why it took so long to receive tickets. I would rather have physical tickets instead of mobile tickets.”
“All the ticket information went directly to my email. I was able to pull everything up upon entry.There was no waiting in line. I walked right in the seats for everything I anticipated. They were great.”
