ABSOLUTELY HORRENDOUS EXPERIENCE WITH STUBHUB - AVOID LIKE THE PLAGUE! I recently had the misfortune of dealing with StubHub, and let me tell you, it was nothing short of a nightmare. I purchased two tickets for the Madonna Show in Montreal scheduled for August 19, 2023, a Saturday. Little did I know that this would be the beginning of a series of disappointments and frustrations that would leave me questioning why I ever decided to use StubHub in the first place. To add insult to injury, I went ahead and reserved a hotel in Montreal, only to end up losing my entire stay due to the rescheduling of the event. When the new date was finally posted, I promptly contacted StubHub to explain my situation, thinking that they would be understanding and empathetic. Boy, was I wrong. The so-called "customer service" representative I spoke to had the audacity to suggest that I sell my tickets if I couldn't make it to the rescheduled event. Following their advice, I did just that, attempting to salvage something from this whole mess. Unfortunately, my tickets remained unsold, and I found myself back on the phone with StubHub. This is where the true nightmare began. Despite the initial assurance that if my tickets didn't sell, I would be refunded the amount I paid for them, StubHub suddenly changed their tune. When I contacted them for the refund they had promised, they callously informed me that they had no intention of refunding my hard-earned money. In a nutshell, StubHub is a deceitful and heartless company that preys on the vulnerability of its customers. They make promises they have no intention of keeping and, in the end, leave you high and dry with an empty wallet. AVOID THIS COMPANY AT ALL COSTS! I urge anyone reading this review to steer clear of StubHub and explore alternative ticketing options that value their customers and uphold their promises. Save yourself the stress, frustration, and disappointment – StubHub is not worth your time or money.