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Victoria B.
Horrible experience with Stubhub. AVOID!! We spent nearly $1000 on two tickets for specific seats, seven months before the event. We were told that the tickets would arrive via email on the day of the event. Waited all day...nothing. To sum it up, I placed no fewer than 8 phone calls over three hours to Stubhub, being lied to each time that they "had the seller on the other line" and the tickets were being emailed. We eventually were offered seats nowhere near our originally paid for seats, 10 minutes before the performance. I was literally cowered on my cellphone out in the cold, begging for any seat at all. That's the game they play. Don't expect the seats you buy or the tickets to be in hand when you absolutely need them. Expect to be desperate, acceptng any seat at all, and losing hundreds of dollars, as well as what is supposed to be a fun few hours leading up to the event - on the phone in a panic instead.
1 year ago
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Stubhub has a 2.6 average rating from 2,583 reviews