Buyer beware. If something goes wrong your money is gone. Absolutely fraudulent business. Their reviews speak for themselves. After realizing I was unable to attend an event I purchased tickets for I put those tickets up for sale. I never received those tickets so I was unable to forward to the buyer. This was months before the event. I called Stub Hub for months in an attempt to recieve those tickets. I was told I would receive them a week prior, then a 5 days prior, then the day prior to the event. The day before the event, I still had no tickets. I called them and told them I had to get this transaction done because within 12 hours I would be on a plane and would not be able to forward those tickets to my perspective buyer. The representative told me, Stub hub would do the transfer for me since I'd never received those tickets. Assuming this issue was taken care of I never checked my email. Hours prior to the event I was in the air and the order came through. I called stub hub and argued with a representative for an hour and a half who was convinced I was a liar until I finally convinced him to play back their recorded call. I gave him the date, time, and duration of the call. After putting me on hold he came back and apologized. He'd heard the previous representative tell me Stub hub would do my transfer for me. Then he escalated the case. I asked for a case number. He couldn't provide one. I called for several weeks to check the progress and was finally told Stub hub will not be reimbursing me regardless of their mistake. I spent $486 on tickets I never received, I was misinformed, then refused refund. This process lasted months. I disputed it with all evidence to my credit card company who reimbursed me in full. Stub hub took money, lied, gave no service, and dropped my calls. Complete failure from start to finish. There's a word for this type of business.......fraud.