If I could leave a zero rating, I would. I purchased tickets worth $10,000+ and both orders were cancelled. This happened 4 times before finally going through. On the 5th purchase, I had to pay significantly more money for the same seats. This is absolutely unethical and there was no reason for my transactions to be cancelled. If Stubhub thought it was not a legitimate transaction and thought I was using someone elses credit card, then they should not have sent me an email and text that I authorized and still cancelled my transactions . I will not be using their site again as I am truly disappointed in them as well as dodging customer service phone calls. You need to hire more people if you can’t answer your phones. Super disappointing on how you are taking advantage of people and their money. I may not be as upset if I could have talked to someone to hear me, so I came here.