If I could leave a “0 rating” I would. We purchased tickets for a soccer game which was going to happened on a Sunday. After our purchase, we immediately book our hotel and flight tickets for that specific day. Hours after of our purchased (since we were super excited) decided to look at our soccer game tickets one more time. This awful company had decided to change our tickets (WITHOUT ANY TYPE OF NOTIFICATION TO COMMUNICATE THIS CHANGE OR ASKING IF WE APPROVE THE CHANGE) to a different day. We immediately call their inefficient costumer service and all they did was leave us on hold until the “assistant” Marlo (Spoke Spanish too) hang up the phone on us. He was a careless, inefficient and disrespectful assistant. The few times we were able to talk to him (he kept interrupting and speaking over us), all he did was repeat the same nonsense excuse. Trust me and don’t buy from this website. It’s not reliable and they are doing fraud to good people like us.