will NEVER ever use them again… bought two concert tickets a few days before the concert. each day i would get an email stating that the seller cancelled the tickets but stub hub was reaching out to get new ones.. on the day of the concert at 550pm, i received a email saying the seller canceled my tickets but stub hub would ensure my tickets arrived on time (concert started at 730). placed a phone call at 6 pm sat on hold for over 40 min only to be disconnected and therefore never got tickets because once you’re a few miles out from where my venue is, there’s no service. reached out to stubhub who said there was really nothing they could do since i reached out after the concert, even though i explained the entire timeline as stated above. spoke with them through chat and this unprofessional “ricardo” literally stated that our convo was going in circles and therefore he was disconnecting our chat. absolutely rude and unprofessional and i never got any money back. i don’t recommend them whatsoever and their “100% guarantee” is a huge scam