I had HORRIBLE experience! DO NOT APPROACH THE SITE! After I bought tickets to a show I could not attend to, I listed them for sale. Two weeks later I got a notification that my tickets have sold for the price I put them for, so far so good. A week before the date of the concert, I opened my email to TONS of threats from Stubhub, saying that if I do not upload the tickets, as their customer policy states, I will be charged for either 100% of the ticket's price or for the alternative ticket that Stubhub would have to find in my place. Confused and shocked, I talked to customer support who said they saw *2 sales* from my account, for the same tickets, at the same date. I was told that for 1 sale, they uploaded the tickets for me, and marked the other sale as "pending ticket upload" Let's leave aside the fact that it's even ridiculous that the SAME user can upload 2 listings for the same EVENT, the same SEATS and at the same PRICE. I know that I NEVER made 2 listings for the tickets, but one. After more than an hour and a half of back and forth with their so-called customer support, they said there's nothing they can do since they see that I made 2 listings, at one point of me begging for help they hung up, saying there's nothing they can do. after talking to my bank company, they said that I could sue the company but nothing is guaranteed out of it. to sum things up, I: 1. Paid 2,260$ for 6 concert tickets 2. Was charged for the 6 tickets I "Could not sell": 1,000$ - Meaning I got a total of 1,260$ back. IMO nothing screams out scam more than this. Be careful!