I would give them a zero if could! I bought two tickets December 25 for the Rock The Country concert. I paid $587 for them. Before the concert I had knee problems and I knew it wouldn’t be able to go. I re-sold them, Although I hadn’t received the tickets yet. The seller was not going to send me the tickets until the day before the concert. But according to StubHub, I was able to do that. I sold them at a lower amount, $150 apiece. StubHub took their charge which left me down to $270 for both. I never received any tickets and was assured that the new Buyer had his tickets. However, Stubhub CHARGED me $270 instead of paying me $270. I can’t. I have contacted them eight times now. Three days ago. They said they were in the process of refunding me the $270 and paying another $270 which they owe me. I am waiting a few more days then contacting Better Business Bureau. I am out $857 and have no tickets whatsoever and no refund!!!!!!!! Do not buy from StubHub!!!!