StubHub is a scam. To be more precise, the platform enables scammers to use it to take advantage of buyers without any fear of consequences. On June 18, 2024, I bought two tickets to the Portugal-Turkey Euro 2024 match in Dortmund, Germany, scheduled for June 22, 2024. On the day of the game, the seller still had not transferred the tickets to me. When I called StubHub to complain, the company contacted the seller, who said he/she was no longer able to send me the tickets. Under these circumstances, StubHub says it will find alternative tickets for the buyer, but the event was totally sold out, of course, even on the secondary market. So we had to watch the game from the FanZone outside, in a large field with 30,000 other fans. My son was crushed.
I used a European ticket resale site for another game and had no problems. StubHub refunded my money for the tickets, but no one can re-create the experience my son and I did not have, nor will StubHub compensate me for the money and time we spent to travel to Dortmund.
1 year ago
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