I ordered tickets for a hockey game. When I received the confirmation email I noticed the the seat number did not exits. It gave me Row 35 and there was no such thing in that section which was Section 119. I wrote to the Better Business Bureau and went back and forth for almost 2 months with BBB regarding StubHub. I could not communicate directly with the "seller". When I had picked the ticket online, you pick from a seat map which was Row 5. The best I could get back from BBB is the seller said it was Row 28? This is a huge difference from Row 5! BBB would not do anything about it. I paid a lot of money for a ticket that I would of not bought if I knew is was going to be Row 28 and not Row 5 as I was lead to believe. Shame on StubHub and shame on BBB. I will never buy a ticket from StubHub again. Cons: • Lack of transparency: Some customers have reported issues with StubHub’s ticket availability, with sellers claiming to have tickets that never materialize. This lack of transparency can lead to frustration and disappointment. • Poor customer service: Several reviews have criticized StubHub’s customer service, citing unhelpful representatives and lengthy response times. • Obstructed views: Some customers have reported receiving tickets with obstructed views, despite assurances from StubHub that the seats would be unobstructed.