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David Jordan
Ordered and paid for tickets with a specific row and seat numbers. Five hours before the start of the performance, Stubhub notified me that they were not able to provide the tickets and had changed them for alternative tickets which were in the last row in the theater and undefined seat numbers. I declined the tickets but Stubhub told me it was not their policy to refund so close to the performance! I refused the tickets and cancelled the payment. This ‘bait and switch’ is fraud and illegal but Stubhub seems to feel they can strongarm customers into accepting their fraud
4 months ago
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Stubhub has a 2.9 average rating from 3,317 reviews