I will never use stub hub again. I bought tickets for a concert. The day of the concert came and I still had no barcode or form of ticket to take to my concert. I spent 2 and a half hours with customer service. 2 different phone calls and online chatting. My first call was at 5 pm and I was told I’d have my tickets within that hour. My concert was at 8pm that night and I had an hour drive, concerned I was going to drive to the venue and not have tickets. That hour passed, still no tickets. After 15 minutes on online chatting with customer service I was told they would make my case a priority and that I would receive my tickets within 15 minutes. I am taking my chances and already driving to the concert. 15 minutes go by, still no tickets, and I am forced to call again. It is now 6:15 and they tell me that I should receive my tickets within an hour. I eventually received my tickets at 7:10. Doors opened at 7 so I got horrible seating. I HIGHLY do NOT recommend stub hub and I will NEVER use them again. Complete waste of my time and pointless head ache I had to go through. They compensated my troubles with a $2.00 voucher to their website, as if I would even think about buying from them ever again. Complete joke. Don’t waste your time with this website.