Client of mine brought group to Las Vegas to see the Eagles at the Sphere. He bought tickets days in advance. On the day of the concert he contacted customer service multiple times and was told they would fulfill the ticket request or deliver similar tickets and would notify an hour or more before the concert. They never contacted him until after the concert started and it was sold out by that time. Had they told him an hour before he could have gotten other tickets. He paid for flights and hotel rooms for 4 people.
3 months ago
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