Extremely Disappointed – Poor Customer Service and Unresolved Issue I had a terrible experience with StubHub and would not recommend using their service. I purchased two tickets for an event, but only one ticket was available for download. Despite reaching out to customer service multiple times before and during the event, they failed to resolve the issue in time. My husband was left standing at the entrance with our child, unable to enter. To make matters worse, StubHub ignored my complaint until after the event had ended and then refused to issue a proper refund. They falsely claimed that I successfully received both tickets, which was simply not true. After multiple attempts to resolve the matter, they only offered a voucher 127$ ( I spent 509$ ) , instead of refunding my money for the ticket I never received. This was a frustrating and stressful experience caused entirely by StubHub’s system and lack of proper support. I expected better customer service and accountability from a company handling event tickets. Never again