We bought 6 tickets to a baseball game, several months in advance. About 1 month out my husband got an email saying that our tickets were being transferred. And then 3 minutes later he got another email saying that the transfer was successful and complete. We did not initiate this transfer and have no idea how it happened. When we contacted stub hub they kept telling us that we transferred our tickets. We did not and kept reiterating this. They said they would put in a complaint and escalate the claim since the game was a month away. They said we should receive an email in a couple days. We are now a week and half out we have not received any emails. My husband called them back and got the same run around. When looking at the stub hub website our tickets were again listed for sale! We still haven't heard from stub hub. It's been very disappointing and sadly I think we will be out over 200$. We will never use this website for tickets again.