I have found Stub Hub difficult to use. Bought a parking pass for an event and was able to retrieve the receipt but not able to retrieve the pass itself. Spent over an hour searching my profile and chatting with a rep. who was also not able to resolve the issue. Of course there is no refund available. Good thing I started this process 10 days before the event. Hopefully in that time they can resolve the problem. Won't use them again.
3 months ago
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