Toronto to Florida and they failed to provide "guaranteed" tickets My wife and son are standing in Florida from Toronto Canada with no tickets on Mothers Day. Stubhub "guaranteed" they would be digitally delivered on the day of the game and then failed to do so. Not only was the guarantee meaningless, they could not provide replacements. The cherry on top is that they will hold our money ($1000.00) for a week before refunding it. My wife saved for a long time to be able to afford this with flight and hotel and she has been reduced to tears on Mothers Day thanks to this more than shady company and their worthless "guarantees". We strongly advise avoiding this place in favour of a company that provides a ticket in hand when u make the purchase. We will be taking legal action but regardless, it doesn't make up for the tears and disappointment. Can you imagine? Date of experience: May 11, 2025