Recently purchased tickets through stubhub and found out a week later that I would not be able to attend, so I decided to sell the tickets through their platform as they recommended. A few days after the sale, the person I had purchased the tickets from canceled the order. Since I had sold those same tickets, and this was all done through stubhubs platform, I figured it should be a simple process to resolve, especially as I had not received any money from the sale yet. After a two hour long conversation with three different customer support representatives, I was given various conflicting information about whether I would be charged to supply the ticket I had sold. Once the third customer service representative informed and assured me that if I followed her exact process, I would not be charged as I was not the one responsible for canceled the tickets (which is also what is clearly stated in their terms and conditions). Come to find out today that I was charged 400 USD to supply the replacement ticket, which I will be disputing with my credit card company with documentation of all communication from the first two communications (did not record the phone call I had with the third representative unfortunately). Genuinely avoid wasting you time and money with these people, and just find your tickets elsewhere. If you do run into a hiccup, you will need to spend hours to resolve a simple issue, for which you WILL be charged for even though you were clearly told you would not be.