I purchased three tickets for The Wiggles. When I purchased these tickets, there were originally two shows for the one and only day they are in town. I chose the 11pm showing, purchased the tickets and, received an email verifying my purchase. The email showed 11pm. All was well, we were very excited! I, then, needed to download the Ticketmaster app on my phone, moved the tickets. I followed every instruction. When I was finished, I noticed that my tickets now said 6pm! My heart sunk. I was so confused as to what went wrong. We organized care for our baby, rearranged our schedules etc. all to accommodate the 11pm showing. I fully understand that times are subject to change. I understand that showings get canceled. My issue is that Stub Hub clearly doesn't do a very good job at updating this information, or contacting you with an email to inform you of this massive change! I called Ticketmaster in a panic, the lady was friendly, but again, only saw one show instead of two and that my tickets are for the 6pm show. She didn't see any other times. The Wiggles had made a change to their tour. Fair! We are just happy we get to see them. I had to quickly figure out everything all over again to make this work now for a much later show. Today, the day of the show, I'm receiving emails from StubHub that STILL lists my tickets as 11pm! Incredibly annoying. Not updating your information for customers who are paying a good chunk of money to see concerts, is completely unacceptable! One star for a major flaw in your booking system, poor customer service, and overall lack of care. Fix this issue for your customers ASAP. It's very annoying, frustrating, and stressful. We will not be using, or recommending Stubhub in the future.