Don't even want to give them one star. They are thieves. I sold my tickets and something went wrong on their part. In order to sell them you have to put the bar code numbers in. If I put in the barcodes wrong, the sale shouldn't have gone through. I got a notice the night before the concert that the tickets I sold were fraudulent. They did not release the tickets back to me so o couldn't sell them and then told me that I owe a fine on top of it. I called. Spent over an hour on the phone was told I was going to get a refund. 10 days later I get an email stating that they are not returning my money. So here I am on the phone for 20 min so far with them telling me I won't receive a refund. Concerts are not cheap. I should be entitled to my money back, especially when this was not a mistake on my part. I usually go through ticket master. I have no idea why I didn't this time.