I bought Toronto Coldplay tickets for Mon July 7, 2025 for a family Birthday gift & received tickets for Sat July 12, 2025. I repeatedly called Stubhub complaining but their computer system & customer service is terrible. I was told the concert date had changed & to go on the July 7 date even though the tickets didn't match, then another call to go on the July 12 date. I begged for a refund repeatedly as I am not driving 2 hours each way to concert to be turned away on the wrong date. No one could provide a clear answer. After many calls & escalations with no result, a couple days before the concert when I was so upset they finally gave me instructions to return the tickets with no promise of refund. I will never buy from stubhub again.