The process to order and receive my tickets was great but the day before my event I received a call from someone claiming to be StubHub. They said they sent me the wrong tickets and will email me. I did not give them any of my personal information but they emailed me a form stating I am unhappy with my tickets and will refund my tickets. They wanted the tickets back. That of course was not how our original phone conversation went. I looked up the number and it seemed to be coming from Viagogo (877-263-2410). Her name was Elaine. Weird, I ignored this but found it alarming. Either way, my tickets were fine and I had a great time at the concert.