Disappointing Experience with StubHub – Avoid at All Costs!
I recently purchased tickets from StubHub to see Bad Bunny in Puerto Rico as a surprise for my wife on our honeymoon. As a huge fan of Bad Bunny, this concert was meant to be a highlight of our trip. We flew all the way from the United States, filled with excitement, only to be met with a terrible situation.
When we arrived at the concert venue and tried to scan our tickets, we were told that they were invalid. Imagine our disappointment! I immediately called StubHub's customer service, hoping for a quick resolution, but all they did was send me an email indicating that a refund would take 72 hours. This was beyond frustrating!
To make matters worse, I had actually called customer service three days prior to the concert to verify the legitimacy of the tickets, and they assured me that everything was fine. It feels incredibly misleading and irresponsible on their part, especially given the special occasion for which I bought the tickets.
If you're considering buying tickets from StubHub, I'd strongly advise against it. My experience was a complete letdown, and this company does not seem to have reliable customer support. Save yourself the hassle and look elsewhere for your tickets!
14 hours ago
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