Terrible experience and even worse customer service.I would not recommend using this platform to sell tickets. I tried multiple times to transfer my tickets and spoke to customer service at least 7 times. I have the emails to prove it and shared it with them. Despite all that, they were never able to help me complete the transfer. Since the tickets weren’t selling and I couldn’t get support, I decided to just attend the concert myself. Of course, the day before, someone finally wanted to buy them, but by then I had already traveled. The company still charged me the full price for the sale, even though I used the ticket myself. So I ended up paying double. I pleaded with them and sent all of the email documentation showing the back-and-forth. A month later, they finally responded just to deny my request.Absolutely unacceptable. I’ll never use this platform again.
1 month ago
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