My mother in law bought tickets for an event over 7 months ago, today is the day of the event and now all of a sudden the tickets are gone. Customer service has done absolutely nothing to help her & also lied to her face saying that they PROMISE to give her new tickets that are equal or better value. She is now crying because she is now out $700 along with travel and hotel fees & missing her favorite band. Absolutely HORRIBLE on their end and I hope they retrain every associate that is hired due to this.
1 month ago
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