Bought tickets to Lady Gaga August concert back in March. Got email stating tickets were available for mobile transfer, but could never get the tickets to transfer to my Ticketmaster account. Spent many hours on phone, in chat and on email with C/S being assured I would get tickets or replacement tix by concert date. Spent time and much money to go to Seattle but tickets never showed up. Always told problem being "elevated" but no resolution. 5 minutes prior sent "replacement ticket link"-but link stated "no replacement tickets available for this event". Then told I could finally request refund but having spent over $1000 to travel to Seattle was extremely upset. Tried to cancel Tix early on when problems arose but was told "all sales are final". Would have canceled and just repurchased tix, but they would not allow even though they were aware that we couldn't get the tickets. Although C/S reps were nice they were worthless as none of them-and there were at least a dozen-could resolve the issue. This is second time we couldn't get tickets we bought from StubHub. Will never use them again.