Total scam company. Would give zero stars if possible. We bought tickets in January for a show in August. After purchase they tell you that the tickets will be released the day of the show. When they didnt arrive in the morning I called. I was told the seller had til 5pm (show at 8) to deliver the tickets before they'll do anything. This made it impossible to buy more tickets from someone reputable like Ticketmaster as we didn't want to be stuck with extra tickets. Not surprising, tickets never came. A friend had flown from another province, we had hotels booked etc. Then they tell me they have tickets on hand they'll send me and not to worry. Well those never showed. Called again, was told to be patient. 7:20 roles around (40 minutes before the show). I call again and he sends me an email while on the phone that says there aren't any tickets and it'll be 8 days before they refund me. By this point all other tickets are gone, awful or jacked up. Luckily the box office had opened another area and we got tickets at double what we would have originally paid. DO NOT USE STUB HUB. THEY ARE A SCAM. The box office told us this happens all the time. I even asked for a manager several times and they refuse to put anyone on the phone. Youre basically stuck without recourse. I have heard they keep their fee when they refund you which is insane. Ill likely be going to my credit card company and asking for a reversal. 7 years ago I tried to resell tickets we had purchased on stub hub. When the tickets sold, they kept the money so I was essentially paying for a stranger to see the concert. I was successful in getting the charge reversed on my CC as fraudulent. I wrongly gave them a second chance this year as my friend was purchasing from there and we wanted to be close. He also didn't get his tickets. Our one friend did and we never did get to see her since she eas in a totally different section. This place really needs to be shut down. Unreal