I bought a ticket several months before much-anticipated show, paid high dollar for good seat in mezzanine. But Stub Hub did a bait and switch: at the very last moment (less than hour before venue opened) my seat was “transferred” to the LAST row, the least expensive seat in huge auditorium; and Stub Hub is not compensating the significant price difference despite their “guarantee”. Details: the ticket change was sent less than hour before the show as a “transfer” to an unknown Ticket Master seat (no seating chart provided). I was given option to accept transfer or get refund - which would mean not going to a show I had been anticipating for 6 months. … AND i got this news while I was in taxi heading to show! So this “choice”was no choice, it was “take it or leave it.” (Upon being seated, i was shocked to learn i was in the very LAST row - in no way “comparable” to the ticket i paid for). Stub Hub offers a guarantee that if switch occurs, the switch will be to comparable seat. BUT the guarantee is null if you accept their “transfer”. In my case, the ticket was switched at last minute, with no way to verify if ticket was comparable. So: no ticket “transfer” details until last minute; no way to verify if new seat is “comparable”; no option other than take it or leave it. If the consumer accepts the mystery “transfer”, then Stub Hub seat protection guarantee is null & void. I question who keeps the price difference in these situations - Stub Hub? I am curious as to how frequently last minute bait & switch ticket transfers - transfers in which consumer does not truly have a “choice” - occur, and who profits? I don’t the answer, but this business practice seems to merit consumer protection investigation.