Do not purchase from StubHub. They completely ruined my birthday. I purchased Broadway tickets for myself and nine family members, only to discover upon arrival, after traveling two hours to New York City, that our tickets had already been resold and scanned. Someone else was sitting in our seats. What should have been a special celebration turned into a complete disaster. After spending nearly an hour on the phone with StubHub, the only resolution they offered was a reimbursement within 7–10 days. No immediate assistance, no alternative arrangements, just disappointment. This was truly a heartbreaking experience, and my birthday was ruined because of StubHub’s negligence.