@StubHub — This experience has been beyond unacceptable. I’ve made over five calls to your customer service team this week—starting Monday—for an event that’s tonight (Saturday). My tickets never transferred from StubHub to Ticketmaster, and after confirming with Ticketmaster, it was not user error. I provided multiple screenshots of my StubHub account, my Ticketmaster account (showing no upcoming events), and matching emails. The issue? The tickets were apparently “already accepted by another email.” Every time I called, I was told the issue was “escalated.” Yet, there were no follow-up emails, no apologies, no updates. One rep said the seller couldn’t resend. Another told me to wait for “alternative tickets or a refund”—that might take until a few hours before showtime. Today, just an hour before the event, I suddenly get a broken link to “try again.” When I called (again), I was told I’d maybe get a call back up to two hours before the event (which starts at 8PM). I live an hour away—so what, am I supposed to sit in the parking lot hoping StubHub figures it out? This process has been exhausting, unprofessional, and absolutely unacceptable. You’ve taken hundreds of dollars and left me with no tickets, no refund, and no accountability. @StubHub — Do better.