Absolutely awful company - please do not use them. I sold tickets through them for which they took £70. Since the event ended over 3 weeks ago the money for the tickets should have been in my account in 5-8 days according to their own stated standards. I've emailed. No reply. I've telephoned and been told it is waiting proof of ID. They wouldn't tell me what proof they needed. They wouldn't put me through to the payments team. They promised to call me back with update in 24 hours. They didn't. I rang again. Told absolutely nothing I could do I just have to wait. Couldn't tell me how long. Couldn't tell me what for. They have been sitting with MY money in THEIR bank account earning them interest and every day goes by earns them more. Absolute charlatans. Do not touch. I will never use them again cannot be trusted to keep to their own promises. The best bit is. Get this. The only contact I've had from them since I started to complain was an emailed survey form asking me to tell them How They Did!! Oh. The Irony.