Epic fail. Ordered Easter eggs 1 week before Easter charged £59 they included 3 personalised eggs. None arrived with courier even a week after Easter, still no refund either. Customer service didn’t care told me it’s not their fault. I said I purchased from you not the courier and you took my money. They then wrote the same in an email. Thorntons used to be a reputable company
3 years ago
Thorntons has a
3.1
average rating
from
47
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