Had a sim contract let it run over 3 years it had gone from 10 a month to 21.00 so I went with sky 8 pounds a month 6 GB and unlimited access had pac code done everything right now I offered to pay month's bill but they will have payment but can't cancel contract because I forgot my password for the account so I'm in a catch 22 plus everytime I phone the I get a Indian working from home I've even tried the shop in Tamworth where took sim plan out but they don't deal with accounts