I had an issue regarding my account and was promised a £5 credit was to be applied to my account, after contacting three several times to get this sorted and be reassured "I Will surely sort this for you" everytime and being told every time that it was done, it was never done. I have wasted so much of my time trying to rectify an issue Three said would be sorted at first point of contact, after this i am leaving Three and paying three months line rental just to leave them, i will never use them and would urge anyone thinking of using them to go elsewhere, (signal is pretty bad as well). Even when i stated basically what i am listing here to the last agent i contacted, nothing was done to leave me in anyway confident that Three would fix this or even care, i myself work in customer service and would be ashamed and embarrassed to be any part of an interaction like this.