We called into Bangor store on Saturday, wife wanted to buy an Honour 90 (including tablet deal)... We went through all the paperwork and then advisor told us there was a system error and Three couldn't sell the Honour 90 that day and we would have to come back tomorrow. We phoned the Newry store the following morning since Bangor wouldn't answer their phone. We explained the situation and they said they would sort the problem out, but at this stage they didn't mention the tablet offer ending. We then drove 45mins to get to the store and went through all the paperwork again, to then be told the tablet deal had ended on the saturday (when conveniently the system was down) and we couldn't get that any more. Followed by being told our only option was to contact customer services via telephone and ask for the tablet - there was a tablet in the store we were in at the time - and the store manger said it was up to customer services to decide if we could get it. So, while in the store, we phoned customer services and they told us the decision was up to the store manager - who then said "no the decision is up to customer services" - I handed the manager the phone but the outcome was they couldn't agree who was responsible for authorising the tablet. Due to this lack of decision making at a managerial level we left the store and didn't buy a phone or take a new contract with Three.