I requested to switch to Three on the 27th of July. On the 28th, my Giffgaff service was stopped, and I thought all was well. This is where the issue started. Three failed to port in my number successfully, when I contacted them, they assured me, to the point of lying, that it would be done first within the day, then the next day, and then after the weekend, and then 3 days from Monday and on and on. These lies have been going on for almost a whole month. Everytime I contact customer support I am greeted and told the same lies over and over again, that it'll be completed soon. One of the more weird lies I have been told is the fact that my old provider has not given them the required files, which I confirmed isn't true when contacting the old provider, in addition to the provider the number is actually from. All of them point to three's failure as the reason for my inability to have a phone. I have begged them to give me another PAC to let me switch out of their horrible, failure of a network. I swear they should sell their network and leave the UK for good. Zero compensation has been given, a GBP 10 top up I did (to the account with the temporary three number) has been lost with no explanation . I have left the country for a three month holiday recently with no access to my bank accounts, social media account or imessage and facetime with my number. Customer service and complaints department of whom I have contacted more than 20 times has been rude and dismissive of my issues, I wish to see how'd the'd survive without having a phone for a month. One of them even tried to sell me an additional new pay monthly plan ??? Worse scum than scammers Three also is not allowing me to request a deadlock letter so that I can escalate the issue to the relevant authorities. If three is innocent, why can't they produce this letter for me? lies lies lies I just wish to have my number back, is that too much to ask? Shame on you, shame on this company