Anonymous
DONT go with Three. They were ok when I joined 15 years ago, but are now appaling. Their "New App" (and Web) gives me less information than I had before, it also seems to have messed up their back end systems. They no longer know what day it is, apparently the 14th Sept now falls BETWEEN 15th Sep and the 14th Oct ! Everything used on 14th Sept now comes out of this months allowances ! A simple call could fix this in minutes, BUT NO, every obsticle is put in the way of sorting this. Your not even allowed to show them their OWN documents. Worse still, they are using their mistakes as opertunities to trick people into paying more money. If I let this go I will end up paying them for their mistake ! Customer Service is designed to discourage contact from all existing customers. They only want to hear SALES. Dont bother with them, and this now includes Vodaphone. For some reason the regulator is allowwing them to merge. Apparently 4 spectrum owners is too many ! There doesn't seem to be a zero star option on this site.
7 months ago
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Three has a 1.6 average rating from 127 reviews
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